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Privacy Policy
Effective Date: July 20, 2025
Location: Ontario, Canada
At Penny’s Cove, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and book a stay at our cottages.
This Privacy Policy is provided for informational purposes and does not constitute legal advice.
Information We Collect
We collect personal information only when necessary to provide our services. This may include:
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Contact Form Submissions:
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Your name, email address, phone number, and any message you provide.
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Booking Information:
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Through our booking software provider (BnBForms), we collect personal and payment information required to process your reservation securely.
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How We Use Your Information
We use your information to:
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Respond to inquiries and communicate with you
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Process and manage bookings
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Provide customer support
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Fulfill legal and regulatory obligations
We do not use your data for marketing purposes, and we do not send newsletters.
Third-Party Services
We use BnBForms to handle bookings and secure payment processing. BnBForms operates under its own Privacy Policy, which outlines how your booking and payment information is handled.
We ensure that any third parties we work with comply with privacy regulations and maintain appropriate safeguards.
Data Storage and Security
We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Information is stored on secure servers and only accessed by authorized personnel.
Your Rights
As a Canadian resident, you have the right to:
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Request access to the personal information we hold about you
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Request correction or deletion of your data
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Withdraw your consent at any time
To make a request, please contact us using the details below.
Retention of Data
We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Contact Us
If you have any questions about this Privacy Policy, or if you would like to request access to your data, please contact us at:
cottagesatpennyscove@gmail.com
Penny’s Cove, Ontario, Canada
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Cookies and Analytics
Our website is built on the Wix platform, which may use cookies and similar tracking technologies to ensure proper functionality, improve performance, and maintain security. We do not currently use any additional tracking tools such as Google Analytics or advertising cookies.
You can control your browser settings to manage cookie preferences or block cookies entirely.